Warranty | RAVE Sports
All RAVE Sports products sold by YardKid include the below warranty policy.
- Residential Use: 7 years Limited Lifetime
- Commercial Use: 1 year Limited Lifetime
- Limited Lifetime: 1 year
Should you receive any parts that are damaged during shipping, we will send you new parts via expedited shipping, with no cost to you. Please contact us within 30 days at firstname.lastname@example.org.
Warranty Policy Details
RAVE Proline Reinforced PVC Products (all Water Trampolines & Bouncers featured on YardKid)
All Reinforced PVC Products include a Limited Lifetime Warranty against manufacturer’s defects in material or workmanship, so long as the product remains in the possession of the original owner. The Limited Lifetime for our Reinforced PVC Products is up to (7) seven years; this may vary depending on use and other conditions. What is covered are the defects in the material or workmanship caused by the manufacturer. Any warranty repairs or replacements during the warranty period will be fully covered during the first two years of ownership and partially covered based on a depreciated replacement schedule for the remaining (5) five years. The depreciated replacement schedule equates to a 20 percent decline in the replacement value per year.
Scrapes, punctures, acts of God, including storm damage or animal damage or any other damage caused by external forces are not covered under the Limited Lifetime Warranty.
Products used in a commercial environment and/or application, including but not limited to camps and resorts, are warranted against defects in material and workmanship up to (1) one year from the date of original purchase.
RAVE PVC Vinyl Products
PVC vinyl products are covered under a Limited ONE YEAR Warranty against manufacturer’s defects from the date of purchase. Any holes, scrapes, tearing or external damage is not covered under the Limited One Year Warranty.
30 Day Limited Warranty
Some products may be covered under a Limited 30 Day Warranty against manufacturer’s defects. Any holes, scrapes, tearing or external damage is not covered under the Limited 30 Day Warranty.
Products Not Covered Under Warranty
The following products are NOT covered under a RAVE Sports warranty: Ropes, Life Jackets, Inflators/deflators, Pool products, Water skis, wakeboards, trainers, and kneeboards.
How to Claim a Warranty
It is required that the end user of the product contact us or RAVE Sports directly to determine if the product is warranted and provide all additional information as required by the manufacturer.
When the customer experiences a situation that may be a manufacturer’s defect, and desires to return the product for repair or replacement, please contact RAVE Sports for a Return for Repair Authorization Number. Returned merchandise will not be accept without an authorization number.
Proof of purchase is required on all warranty requests.
Register your product with the RAVE Sports warranty registration.