Chateau Tower - Optional Treehouse and Fort - Various Roofs

Chateau Tower - Optional Treehouse and Fort - Various Roofs-Gorilla Playsets-YardKid

Chateau Tower - Optional Treehouse and Fort - Various Roofs

Gorilla Playsets

Sku:

Gorilla Playsets

Sku:

  • $1,69900
  • $2,499.00
    Save $800
  • $1,69900
  • $2,499.00
    Save $800

Ships: Free! Ships within 3-5 days

This item ships from Atlanta, GA
Est Arrival pending your location: Between Jan 21 and Jan 25

Questions? Chat with us

Chateau Tower

The Chateau Tower Playset by Gorilla Playsets, is a playset without swings - we’ve removed the swing beam to fit all of the fun accessories kids love in a set that will fit almost any backyard! It's compact size may be just the set for your backyard. All the fun accessories the full swing sets have are included! The deck is covered with your choice of roofing - wood, green canvas or green deluxe vinyl. Also available is the Treehouse version, which adds working shutter windows to the wood roofs for a cabin-like treehouse feel!  The entire playset is finished in a beautiful amber stain and the main posts and beams are made of natural cedar with an Amber finish.

Features

    • Dimensions: 10'W x 14'D x 11'H
    • 1 Slide: The Wiki Wave Slide is now upgraded to the more durable Alpine slide as of February 2018! See photo!
    • Includes: Rock Wall with Climbing Rope, Safe Entry Ladder, Deluxe Rope Ladder, Built-In Picnic Table, Sandbox Area, Tic-Tac-Toe Panel, Steering Wheel, Play Telescope
    • Wood Roof featuring Dormers and a Chimney
    • Upper Level Treehouse with Working Shutters and a Sunburst
    • 4x4 Posts & Main Beams
    • Patented One-Piece A-Frame Bracket™
    • All wood is made of Cedar

    Roof Options

    • Wood: Wood Roofs featuring Sunbursts, Dormers and Chimneys
    • Green Canvas: Authentic Green Sunbrella Canopies
    • Green Vinyl: Deluxe Green Vinyl Canopies
    • Treehouse: The Treehouse version adds working shutter windows to the wood roofs, for a cabin-like treehouse feel

    Optional Treehouse Fort Add-On

    • Add on the Upper Level Fort to your Treehouse option playset! The fort add-on represents additional walls on the upper level treehouse (back and side are closed walls, as shown in photos), allowing for a fort-like atmosphere for your kids.

    Shipping & Installation

    • All Gorilla Playsets products are designed for easy installation
    • Approximate assembly time: 6-8 Hours
    • If you prefer to hire installers, you may refer to our installer list, here
    • We recommend using a sealant within the first 90 days to prolong the life of the play system

    All Gorilla Swing Sets Include

    • Factory stained wood that is resistant to rot, decay, and insect damage
    • All required lumber: pre-cut, pre-sanded, and pre-stained. Main beams are even pre-drilled!
    • All required hardware
    • Step-by-step 3-D illustrated instructions and owner's manual

      Assembly Guide
      Assembly Guide - Fort Add On

      SaveSaveSaveSaveSave

        • Free Shipping includes free shipping in the Continental US.
        • Gorilla Playset Swing Sets and Play Sets are made to order.
          • Accessories and one-level playhouses ship within 5-7 days and are delivered within 1-6 days from ship out, according to the above map.
          • Swing sets and Treehouses ship within 14-20 days and are delivered within 1-6 days from ship out, according to the above map.
          • You will receive tracking information when your order ships out. Freight items (swing sets) include a delivery appointment.
        • Freight items (swing sets) deliver curbside. Upon ordering, you will receive a tracking number reflecting the delivery of the play set from the warehouse to the shipping facility nearest your shipping address. The above map reflects the number of transit days to the shipping facility. Upon arrival, the delivery company will call you to schedule your final delivery appointment, at your convenience. An adult must be present to accept delivery.
        • All Gorilla Playset orders include a 30-day money-back guarantee and a manufacturer's warranty.
        • Gorilla Playset products are not eligible for shipping to APO/FPO addresses, Alaska, Hawaii, Guam, U.S. Territories, Puerto Rico or P.O. Boxes and international shipping destinations.

        Shipping Details
        Most small accessories by Gorilla Playsets will ship via UPS; all other Gorilla Playset products are shipped ground freight by Less Than Truckload (LTL) service (swing sets, playhouses, and heavier playset add-ons). When the shipment arrives at the freight terminal near your location, you will be contacted by the carrier to arrange a delivery appointment, at your convenience. While the carrier may allow flexibility in appointment times, needs for lengthy delays in appointments may result in storage fees, at your expense.

        Curbside Delivery is where the public street meets the homeowner’s property. If an 18 wheeler cannot stop and unload at this junction, additional charges will apply. Delivery onto the homeowner’s property is not part of curbside delivery, but can be pre-paid during the delivery appointment.

        The carrier will deliver and unload as close to your property line (curbside) as is accessible by the delivery vehicle. This service does not include set up or assembly of items or removal of packaging materials. The customer will be responsible for the contents after the delivery. Freight services are prepaid by YardKid (free shipping for you), and no additional charges should be presented to you at the time of delivery. However, you may request additional services of the carrier (yard delivery, garage delivery, or address change) when the carrier contacts you for a delivery appointment. These services may involve additional charges, and are not the responsibility of YardKid nor Gorilla Playsets.

        YardKid nor Gorilla Playsets are not responsible for deliveries that are misdirected due to an incorrect shipping address, including any fees incurred from misdirected deliveries. If a shipment cannot be delivered successfully as a result of invalid shipping address, or if no one is available to accept/sign for the delivery after an extended period of time, the carrier may need to return the shipment to our warehouse. If this should occur, after a reasonable attempt has been made to make these arrangements with the recipient, a refund for the purchase will be provided, minus any shipping fees incurred.

        While YardKid / Gorilla Playsets work closely with its carriers to assure timely shipment of your order, delivery times are NOT guaranteed, and various factors can impact the carrier's ability to deliver within the expected time frame. These factors include:

        • Your location in relation to the warehouse
        • The carrier's equipment
        • Holidays
        • Weather
        • Other unforeseen events that may delay shipping times

        Free delivery is good for a standard delivery (no rush deliveries), and is available ONLY in the lower 48 states. Deliveries refused, including those due to late deliveries on the carrier's behalf will be refunded minus all incurred shipping costs, which may include, but is not limited to, shipping costs to and from the respective delivery address.

        Receipt of Products & Damages
        An adult must be present upon delivery of products to inspect and sign for goods received.  Merchandise is shipped F.O.B. shipping point. It is important that you thoroughly inspect the merchandise for any damages that may have occurred during transport. Any damages that are discovered must be notated on the bill of lading/delivery receipt that you sign. Have the driver initial any damage report and be sure to obtain a copy of this delivery document. Failure to document any transportation related damage may result in delays or even the inability for us to send you replacement parts. Recipient must note any damage on the delivery receipt and also have the driver acknowledge same.

        Customer must notify YardKid within 24 hours (1 business day) of receiving a shipment with damages. IMPORTANT - DO NOT REFUSE THE SHIPMENT. Refused shipments may result in additional charges. Customer must keep all packaging and damaged goods until the claim is resolved. Gorilla Playsets reserves the right to require pictures to document any damage and substantiate a claim with the motor carrier. Good documentation and digital pictures are the quickest way to get any replacement parts to you.

        As an unavoidable part of the shipping industry, sometimes packages arrive damaged or defective, or with missing parts. We guarantee you will receive all parts - correct and functioning properly. All replacement part orders are shipped standard ground delivery (regardless of the initial shipment type) unless the consignee chooses to pay for the difference in expedited shipping.

        If your item was sent via freight truck and it was signed for and accepted, the order cannot be returned unless shipping is paid both ways by the customer and the item has not been opened or used/installed. If there is damage, part error, or loss in delivery, your replacement parts will be issued.

        Installation and Set Up
        Free delivery of Gorilla Playsets products does not include free installation. All main beams are pre-drilled, pre-sanded, and pre-stained all. Included are all required hardware and detailed step-by-step instructions. All Gorilla playsets are designed for easy installation.

        Should you prefer to hire installers instead, you can find installers in your state by clicking here, or you may hire your own preferred installers. You may also choose to pay the carrier directly for additional services that might require the carrier to go onto your property (yard delivery, garage delivery, or address change). You should coordinate any additional services with the carrier when the delivery appointment is made. These services may involve additional charges, and are not the responsibility of YardKid nor Gorilla Playsets.

        Returns & Refunds
        Returns are allowed within 30 days of original ship date, without re-stocking fees, as long as items are in the original packaging, the item is unused, and the item is in resalable condition. Upon receipt of goods that Gorilla Playsets deems resalable, YardKid will credit you for the purchase price less the original outbound shipping
        costs. We will also deduct the costs involved in returning the product to our warehouse if we have to arrange the return freight. Gorilla Playsets reserves the right to deviate
        from this return policy on a case-by-case basis at its sole and absolute discretion.

        Orders returned do not receive shipping reimbursements and are charged the actual shipping costs, to and from the Gorilla Playsets warehouse. If a returned item was a "Free Shipping" item from us, then the refund for the product will be minus the actual shipping charges. *Please save a copy of all warranty, receipts, and delivery receipts for your records.

        Cancellations
        Orders can usually be cancelled without penalty if it hasn't been shipped yet. If an order has entered the shipping process and cannot be stopped, re-routed, or returned without incurring fees or charges, related fees and charges will be deducted from any credit issued.

        If the product(s) has shipped, the customer is responsible for return shipping and applicable restocking fees. Refunds will only be issued to the original credit card / form of payment used when placing your order.

        If you would like to cancel your order, please contact us immediately via phone, email or chat.

        Please be certain about the status of your order, as it is often impossible to stop a shipment that already has a tracking number placed on it. Please have a copy available of all receipts from your order, when you call so that we can locate it right away.

        Lead Time
        Play sets and Swing Sets by Gorilla Playsets: Shipping Lead Times on Play Sets range from 3-5 business days during low demand periods and about 10-14 business days during high demand periods.

        Accessories by Gorilla Playsets: Shipping Lead times on Accessories range from 1-3 business days during low demand periods and about 7-10 business days during high demand periods.

        SaveSaveSave
        SaveSaveSaveSaveSaveSave

        Should you find another online store that offers a lower price, we will refund the difference to your original payment. We offer this policy for 3 months from your purchase date. To request your refund, email us the link to the product on our website and the link to the product on the other website.

        Price Match Guarantee Limitations

          • You must purchase the item from our website before we can offer a match
          • Promotions such as rebates or coupons from other websites are not eligible and cannot be matched
          • The item must be in stock on the competitor's website
          • The competitor must be an online-only store, they may not have a retail location
          • The website cannot be a discounter or auction website (e.g. eBay, Overstock, Gilt Groupe, Wayfair etc.)
          • The competitor must be an Authorized Retailer of the product
          • The Price Match Guarantee includes the item price and the shipping charges, it does not include sales tax
          • Excluded brands include Jumpking (includes Bazoongi, JumpPOD), Happy Jump, Texas Trampoline, PlayStar, Ride on Cars and Backyard Discovery. If you do find a lower price that meets the above criteria for one of these brands, please let us know so that we can work with the manufacturer to match the price if possible. 99% of the time we are able to Price Match all products.
            If you have any questions or are unsure of any of the above, send us an email at support@yardkid.com. We strive for the best customer service possible.

            All Gorilla Playsets models include the Gorilla Playset manufacturer's warranty policy.

            Play sets / Swing sets and Playhouses
            • Wood: 10 years
            • Accessories: 1 year

            Should you receive any parts that are damaged during shipping, we will send you new parts via expedited shipping, with no cost to you. Please contact us within 30 days at support@yardkid.com.

            Full Warranty Details Below

            Manufacturer's Limited Warranty
            IMPORTANT: You have 30 days to report missing or damaged parts.

            Gorilla Playsets® ("Gorilla") warrants its play sets to be free from defects in workmanship and materials, under normal use and conditions at its original installation, for 10 years for structural wood components and for one year for all other components (e.g., swings, hardware, plastics, tarps, rope ladder, etc.).

            Gorilla warrants all remaining products, including but not limited to its Breckenridge Playhouse™, Free Standing Swing Set, Free Standing Tire Swing, See-Saw, Children's Picnic Table with Umbrella, Play-Zee-Bo™ and spring riders to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 year.

            Cosmetic imperfections and natural tendencies of wood such as peeling, splintering, warping, seasonal checking or cracking, knots or knot holes, etc. are normal characteristics of all outdoor wooden play equipment and are not covered by this warranty.

            Wood rot or decay that develops because the product was installed in an area with poor drainage is not covered under this warranty. Lumber that has been damaged by wood boring bees, or conditions that develop as a result of faulty or improper installation of the product, are not covered by this warranty. Fading of stain, discoloration or mold on any wood part or accessory is not covered by this warranty. Cracks in plastic components, surface rust on hardware and chips on powder coated materials are not considered defects in material as long as they do not affect the functionality or structural integrity of the part or component.

            It is the owner's responsibility to maintain the swing set. This includes but is not limited to re-staining and resealing the lumber as needed and regular inspection to be sure all hardware is tight. Instructions for proper maintenance can be found on Gorilla's website. Imperfections or conditions that develop because of a failure to properly maintain the swing set are not covered by this warranty.

            Gorilla will repair or, at its discretion, replace any above ground part within the stated warranty period that is defective in workmanship or materials. This decision is subject to verification of the defect, which, at Gorilla's discretion, may be accomplished by submitting photographs or by delivery of the defective part to Gorilla Playsets • 190 Etowah Industrial Ct. • Canton, GA 30114 • 1-800-882-0272 Monday to Friday 9AM-5PM EST. Any warranty claim must include proof of purchase, including the date of purchase. In addition, within the first 30 days from the date of purchase, Gorilla will replace any parts discovered to be missing from or damaged in the original packaging.

            This warranty is valid only if the product is used for the purpose for which it was designed and installed at a residential, single-family dwelling. This warranty is void if the product is used in a commercial, institutional or multi-family setting. This warranty does not cover normal wear and tear or (a) products that have been damaged by acts of God and/or nature, negligence, misuse or accident; (b) products that have been modified or repaired by unauthorized persons; (c) the cost of labor; or (d) the cost of shipping any replacement product or part.

            GORILLA DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESSED, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GORILLA WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty is non-transferable and does not extend to the owners of the product subsequent to the original purchaser and only applies to the product as originally installed (in other words, installing the product and then later disassembling and reinstalling the product at the same or another location voids the warranty). Some states do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so these restrictions may not be applicable to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

             

            All Gorilla Playset brand playsets are designed for easy self-managed installation.

            • All main beams are pre-drilled, pre-sanded, and pre-stained.
            • All required hardware and detailed step-by-step instructions are included.
            • The average Gorilla playset will take 2 adults approximately 6-8 hours to construct.

            With that said, you may prefer to hire a professional to install your new swing set. Click the below link for a nationwide list of independent playset installation companies to make your selection process easier. All state by state listed installers are familiar with Gorilla Playset systems.

            Installers by State

            Always make sure to do an inventory check before sending installers.

            Chateau Tower

            The Chateau Tower Playset by Gorilla Playsets, is a playset without swings - we’ve removed the swing beam to fit all of the fun accessories kids love in a set that will fit almost any backyard! It's compact size may be just the set for your backyard. All the fun accessories the full swing sets have are included! The deck is covered with your choice of roofing - wood, green canvas or green deluxe vinyl. Also available is the Treehouse version, which adds working shutter windows to the wood roofs for a cabin-like treehouse feel!  The entire playset is finished in a beautiful amber stain and the main posts and beams are made of natural cedar with an Amber finish.

            Features

              • Dimensions: 10'W x 14'D x 11'H
              • 1 Slide: The Wiki Wave Slide is now upgraded to the more durable Alpine slide as of February 2018! See photo!
              • Includes: Rock Wall with Climbing Rope, Safe Entry Ladder, Deluxe Rope Ladder, Built-In Picnic Table, Sandbox Area, Tic-Tac-Toe Panel, Steering Wheel, Play Telescope
              • Wood Roof featuring Dormers and a Chimney
              • Upper Level Treehouse with Working Shutters and a Sunburst
              • 4x4 Posts & Main Beams
              • Patented One-Piece A-Frame Bracket™
              • All wood is made of Cedar

              Roof Options

              • Wood: Wood Roofs featuring Sunbursts, Dormers and Chimneys
              • Green Canvas: Authentic Green Sunbrella Canopies
              • Green Vinyl: Deluxe Green Vinyl Canopies
              • Treehouse: The Treehouse version adds working shutter windows to the wood roofs, for a cabin-like treehouse feel

              Optional Treehouse Fort Add-On

              • Add on the Upper Level Fort to your Treehouse option playset! The fort add-on represents additional walls on the upper level treehouse (back and side are closed walls, as shown in photos), allowing for a fort-like atmosphere for your kids.

              Shipping & Installation

              • All Gorilla Playsets products are designed for easy installation
              • Approximate assembly time: 6-8 Hours
              • If you prefer to hire installers, you may refer to our installer list, here
              • We recommend using a sealant within the first 90 days to prolong the life of the play system

              All Gorilla Swing Sets Include

              • Factory stained wood that is resistant to rot, decay, and insect damage
              • All required lumber: pre-cut, pre-sanded, and pre-stained. Main beams are even pre-drilled!
              • All required hardware
              • Step-by-step 3-D illustrated instructions and owner's manual

                Assembly Guide
                Assembly Guide - Fort Add On

                SaveSaveSaveSaveSave

                  • Free Shipping includes free shipping in the Continental US.
                  • Gorilla Playset Swing Sets and Play Sets are made to order.
                    • Accessories and one-level playhouses ship within 5-7 days and are delivered within 1-6 days from ship out, according to the above map.
                    • Swing sets and Treehouses ship within 14-20 days and are delivered within 1-6 days from ship out, according to the above map.
                    • You will receive tracking information when your order ships out. Freight items (swing sets) include a delivery appointment.
                  • Freight items (swing sets) deliver curbside. Upon ordering, you will receive a tracking number reflecting the delivery of the play set from the warehouse to the shipping facility nearest your shipping address. The above map reflects the number of transit days to the shipping facility. Upon arrival, the delivery company will call you to schedule your final delivery appointment, at your convenience. An adult must be present to accept delivery.
                  • All Gorilla Playset orders include a 30-day money-back guarantee and a manufacturer's warranty.
                  • Gorilla Playset products are not eligible for shipping to APO/FPO addresses, Alaska, Hawaii, Guam, U.S. Territories, Puerto Rico or P.O. Boxes and international shipping destinations.

                  Shipping Details
                  Most small accessories by Gorilla Playsets will ship via UPS; all other Gorilla Playset products are shipped ground freight by Less Than Truckload (LTL) service (swing sets, playhouses, and heavier playset add-ons). When the shipment arrives at the freight terminal near your location, you will be contacted by the carrier to arrange a delivery appointment, at your convenience. While the carrier may allow flexibility in appointment times, needs for lengthy delays in appointments may result in storage fees, at your expense.

                  Curbside Delivery is where the public street meets the homeowner’s property. If an 18 wheeler cannot stop and unload at this junction, additional charges will apply. Delivery onto the homeowner’s property is not part of curbside delivery, but can be pre-paid during the delivery appointment.

                  The carrier will deliver and unload as close to your property line (curbside) as is accessible by the delivery vehicle. This service does not include set up or assembly of items or removal of packaging materials. The customer will be responsible for the contents after the delivery. Freight services are prepaid by YardKid (free shipping for you), and no additional charges should be presented to you at the time of delivery. However, you may request additional services of the carrier (yard delivery, garage delivery, or address change) when the carrier contacts you for a delivery appointment. These services may involve additional charges, and are not the responsibility of YardKid nor Gorilla Playsets.

                  YardKid nor Gorilla Playsets are not responsible for deliveries that are misdirected due to an incorrect shipping address, including any fees incurred from misdirected deliveries. If a shipment cannot be delivered successfully as a result of invalid shipping address, or if no one is available to accept/sign for the delivery after an extended period of time, the carrier may need to return the shipment to our warehouse. If this should occur, after a reasonable attempt has been made to make these arrangements with the recipient, a refund for the purchase will be provided, minus any shipping fees incurred.

                  While YardKid / Gorilla Playsets work closely with its carriers to assure timely shipment of your order, delivery times are NOT guaranteed, and various factors can impact the carrier's ability to deliver within the expected time frame. These factors include:

                  • Your location in relation to the warehouse
                  • The carrier's equipment
                  • Holidays
                  • Weather
                  • Other unforeseen events that may delay shipping times

                  Free delivery is good for a standard delivery (no rush deliveries), and is available ONLY in the lower 48 states. Deliveries refused, including those due to late deliveries on the carrier's behalf will be refunded minus all incurred shipping costs, which may include, but is not limited to, shipping costs to and from the respective delivery address.

                  Receipt of Products & Damages
                  An adult must be present upon delivery of products to inspect and sign for goods received.  Merchandise is shipped F.O.B. shipping point. It is important that you thoroughly inspect the merchandise for any damages that may have occurred during transport. Any damages that are discovered must be notated on the bill of lading/delivery receipt that you sign. Have the driver initial any damage report and be sure to obtain a copy of this delivery document. Failure to document any transportation related damage may result in delays or even the inability for us to send you replacement parts. Recipient must note any damage on the delivery receipt and also have the driver acknowledge same.

                  Customer must notify YardKid within 24 hours (1 business day) of receiving a shipment with damages. IMPORTANT - DO NOT REFUSE THE SHIPMENT. Refused shipments may result in additional charges. Customer must keep all packaging and damaged goods until the claim is resolved. Gorilla Playsets reserves the right to require pictures to document any damage and substantiate a claim with the motor carrier. Good documentation and digital pictures are the quickest way to get any replacement parts to you.

                  As an unavoidable part of the shipping industry, sometimes packages arrive damaged or defective, or with missing parts. We guarantee you will receive all parts - correct and functioning properly. All replacement part orders are shipped standard ground delivery (regardless of the initial shipment type) unless the consignee chooses to pay for the difference in expedited shipping.

                  If your item was sent via freight truck and it was signed for and accepted, the order cannot be returned unless shipping is paid both ways by the customer and the item has not been opened or used/installed. If there is damage, part error, or loss in delivery, your replacement parts will be issued.

                  Installation and Set Up
                  Free delivery of Gorilla Playsets products does not include free installation. All main beams are pre-drilled, pre-sanded, and pre-stained all. Included are all required hardware and detailed step-by-step instructions. All Gorilla playsets are designed for easy installation.

                  Should you prefer to hire installers instead, you can find installers in your state by clicking here, or you may hire your own preferred installers. You may also choose to pay the carrier directly for additional services that might require the carrier to go onto your property (yard delivery, garage delivery, or address change). You should coordinate any additional services with the carrier when the delivery appointment is made. These services may involve additional charges, and are not the responsibility of YardKid nor Gorilla Playsets.

                  Returns & Refunds
                  Returns are allowed within 30 days of original ship date, without re-stocking fees, as long as items are in the original packaging, the item is unused, and the item is in resalable condition. Upon receipt of goods that Gorilla Playsets deems resalable, YardKid will credit you for the purchase price less the original outbound shipping
                  costs. We will also deduct the costs involved in returning the product to our warehouse if we have to arrange the return freight. Gorilla Playsets reserves the right to deviate
                  from this return policy on a case-by-case basis at its sole and absolute discretion.

                  Orders returned do not receive shipping reimbursements and are charged the actual shipping costs, to and from the Gorilla Playsets warehouse. If a returned item was a "Free Shipping" item from us, then the refund for the product will be minus the actual shipping charges. *Please save a copy of all warranty, receipts, and delivery receipts for your records.

                  Cancellations
                  Orders can usually be cancelled without penalty if it hasn't been shipped yet. If an order has entered the shipping process and cannot be stopped, re-routed, or returned without incurring fees or charges, related fees and charges will be deducted from any credit issued.

                  If the product(s) has shipped, the customer is responsible for return shipping and applicable restocking fees. Refunds will only be issued to the original credit card / form of payment used when placing your order.

                  If you would like to cancel your order, please contact us immediately via phone, email or chat.

                  Please be certain about the status of your order, as it is often impossible to stop a shipment that already has a tracking number placed on it. Please have a copy available of all receipts from your order, when you call so that we can locate it right away.

                  Lead Time
                  Play sets and Swing Sets by Gorilla Playsets: Shipping Lead Times on Play Sets range from 3-5 business days during low demand periods and about 10-14 business days during high demand periods.

                  Accessories by Gorilla Playsets: Shipping Lead times on Accessories range from 1-3 business days during low demand periods and about 7-10 business days during high demand periods.

                  SaveSaveSave
                  SaveSaveSaveSaveSaveSave

                  Should you find another online store that offers a lower price, we will refund the difference to your original payment. We offer this policy for 3 months from your purchase date. To request your refund, email us the link to the product on our website and the link to the product on the other website.

                  Price Match Guarantee Limitations

                    • You must purchase the item from our website before we can offer a match
                    • Promotions such as rebates or coupons from other websites are not eligible and cannot be matched
                    • The item must be in stock on the competitor's website
                    • The competitor must be an online-only store, they may not have a retail location
                    • The website cannot be a discounter or auction website (e.g. eBay, Overstock, Gilt Groupe, Wayfair etc.)
                    • The competitor must be an Authorized Retailer of the product
                    • The Price Match Guarantee includes the item price and the shipping charges, it does not include sales tax
                    • Excluded brands include Jumpking (includes Bazoongi, JumpPOD), Happy Jump, Texas Trampoline, PlayStar, Ride on Cars and Backyard Discovery. If you do find a lower price that meets the above criteria for one of these brands, please let us know so that we can work with the manufacturer to match the price if possible. 99% of the time we are able to Price Match all products.
                      If you have any questions or are unsure of any of the above, send us an email at support@yardkid.com. We strive for the best customer service possible.

                      All Gorilla Playsets models include the Gorilla Playset manufacturer's warranty policy.

                      Play sets / Swing sets and Playhouses
                      • Wood: 10 years
                      • Accessories: 1 year

                      Should you receive any parts that are damaged during shipping, we will send you new parts via expedited shipping, with no cost to you. Please contact us within 30 days at support@yardkid.com.

                      Full Warranty Details Below

                      Manufacturer's Limited Warranty
                      IMPORTANT: You have 30 days to report missing or damaged parts.

                      Gorilla Playsets® ("Gorilla") warrants its play sets to be free from defects in workmanship and materials, under normal use and conditions at its original installation, for 10 years for structural wood components and for one year for all other components (e.g., swings, hardware, plastics, tarps, rope ladder, etc.).

                      Gorilla warrants all remaining products, including but not limited to its Breckenridge Playhouse™, Free Standing Swing Set, Free Standing Tire Swing, See-Saw, Children's Picnic Table with Umbrella, Play-Zee-Bo™ and spring riders to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 year.

                      Cosmetic imperfections and natural tendencies of wood such as peeling, splintering, warping, seasonal checking or cracking, knots or knot holes, etc. are normal characteristics of all outdoor wooden play equipment and are not covered by this warranty.

                      Wood rot or decay that develops because the product was installed in an area with poor drainage is not covered under this warranty. Lumber that has been damaged by wood boring bees, or conditions that develop as a result of faulty or improper installation of the product, are not covered by this warranty. Fading of stain, discoloration or mold on any wood part or accessory is not covered by this warranty. Cracks in plastic components, surface rust on hardware and chips on powder coated materials are not considered defects in material as long as they do not affect the functionality or structural integrity of the part or component.

                      It is the owner's responsibility to maintain the swing set. This includes but is not limited to re-staining and resealing the lumber as needed and regular inspection to be sure all hardware is tight. Instructions for proper maintenance can be found on Gorilla's website. Imperfections or conditions that develop because of a failure to properly maintain the swing set are not covered by this warranty.

                      Gorilla will repair or, at its discretion, replace any above ground part within the stated warranty period that is defective in workmanship or materials. This decision is subject to verification of the defect, which, at Gorilla's discretion, may be accomplished by submitting photographs or by delivery of the defective part to Gorilla Playsets • 190 Etowah Industrial Ct. • Canton, GA 30114 • 1-800-882-0272 Monday to Friday 9AM-5PM EST. Any warranty claim must include proof of purchase, including the date of purchase. In addition, within the first 30 days from the date of purchase, Gorilla will replace any parts discovered to be missing from or damaged in the original packaging.

                      This warranty is valid only if the product is used for the purpose for which it was designed and installed at a residential, single-family dwelling. This warranty is void if the product is used in a commercial, institutional or multi-family setting. This warranty does not cover normal wear and tear or (a) products that have been damaged by acts of God and/or nature, negligence, misuse or accident; (b) products that have been modified or repaired by unauthorized persons; (c) the cost of labor; or (d) the cost of shipping any replacement product or part.

                      GORILLA DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESSED, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GORILLA WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty is non-transferable and does not extend to the owners of the product subsequent to the original purchaser and only applies to the product as originally installed (in other words, installing the product and then later disassembling and reinstalling the product at the same or another location voids the warranty). Some states do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so these restrictions may not be applicable to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

                       

                      All Gorilla Playset brand playsets are designed for easy self-managed installation.

                      • All main beams are pre-drilled, pre-sanded, and pre-stained.
                      • All required hardware and detailed step-by-step instructions are included.
                      • The average Gorilla playset will take 2 adults approximately 6-8 hours to construct.

                      With that said, you may prefer to hire a professional to install your new swing set. Click the below link for a nationwide list of independent playset installation companies to make your selection process easier. All state by state listed installers are familiar with Gorilla Playset systems.

                      Installers by State

                      Always make sure to do an inventory check before sending installers.



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